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Privacy Policy

This privacy policy sets out how “Frederick Chiropractic Wellness Center” uses and protects any information that you give “Frederick Chiropractic Wellness Center” when you use this website. “Frederick Chiropractic Wellness Center” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. “Frederick Chiropractic Wellness Center” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1/14/2013.

We are the sole owners of the information collected on this site. We only collect data voluntarily provided by users via email or direct contact. We will not sell, share, or rent your Mobile Opt-in data to any third parties for marketing or promotional purposes.

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We will never sell your information.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  1. Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  2. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at dmorronedc@hotmail.com

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to dmorronedc@hotmail.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Privacy Policy

Welcome to Frederick Chiropractic Wellness Center! (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, in accordance with applicable privacy laws and healthcare regulations, including the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

We may collect information from you when you:

  • Request an appointment
  • Fill out a form on our website
  • Subscribe to a newsletter
  • Communicate with us electronically
  • Provide feedback or inquiries

Information collected may include:

  • Name
  • Contact information (email address, phone number)
  • Appointment-related information
  • Health information related to chiropractic services, when submitted through approved, secure forms

Some information submitted through this website may be considered Protected Health Information (PHI) under HIPAA.

2. How We Use Your Information

Information collected may be used to:

  • Schedule and manage appointments
  • Respond to inquiries and requests
  • Improve our website and services
  • Send administrative communications related to your care or appointments
  • Send newsletters or promotional communications (non-medical content only, where consent is provided)

We do not use website submissions to provide medical diagnosis or treatment.

3. HIPAA & Health Information

If you submit health-related information through approved, secure forms on this website, such information is handled in accordance with HIPAA and applicable regulations.

Please note:

  • This website is not intended for emergency medical situations
  • Do not submit sensitive health information through unsecured communication channels such as standard email, social media platforms, or general contact forms
  • Secure communication should only occur through approved channels designated by the practice

Our website Privacy Policy is separate from the practice’s official Notice of Privacy Practices (NPP), which governs how PHI is used and disclosed in clinical care settings.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. Cookies may collect information such as browser type, device information, IP address, pages visited, and interactions with our website. You may choose to disable cookies through your browser settings. Disabling cookies may limit certain features or functionality of the website.

5. SMS Messaging Consent and Opt‑In

Frederick Chiropractic Wellness Center may send SMS text messages to individuals who provide their mobile phone number and give explicit consent. SMS consent is obtained through website forms where users voluntarily submit their phone number and select one or more opt-in checkboxes authorizing text message communication.

Text messages may include appointment confirmations, reminders, follow-up messages, responses to inquiries, and other care-related communications. Message frequency varies based on appointment activity and patient communication needs, typically up to four (4) messages per month.

Message and data rates may apply depending on your mobile carrier and plan. You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact Frederick Chiropractic Wellness Center directly.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Information Protection

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information submitted through this website. These measures may include:

  • Encryption of data in transit
  • Secure hosting environments
  • Access controls for authorized users

No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Third-Party Service Providers

We do not sell or trade your personal information.

We may share information with trusted third-party service providers who assist in operating our website, scheduling systems, or communications. Where required by law, such vendors process information under contractual obligations, including Business Associate Agreements (BAAs).

Mobile opt-in data and consent information will not be shared with third parties for marketing purposes.

8. Third-Party Links

Our website may contain links to third-party websites. These sites have separate and independent privacy policies, and we are not responsible for their content or practices.

9. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information, subject to legal and healthcare record retention requirements
  • Withdraw consent where consent is the basis for processing

Requests may be submitted using the contact information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: drdeb@frederickchiro.com